Shipping policy
Thank you for shopping with SAGE! We are committed to providing you with a seamless shopping experience.
experience, from browsing our collection to receiving your order. Please read our shipping policy
carefully.
Shipping Coverage:
SAGE currently offers shipping services all over Pakistan. At this time, we do not process or ship
international orders.
Order Processing:
All orders are processed and dispatched from our warehouse after successful order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
While we strive for prompt processing, please note that during peak seasons, holiday sales, or special
promotions, there might be slight delays in order processing.
Delivery Times:
Once dispatched, delivery typically takes 3 to 4 business days to reach your designated address.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as
weather conditions, logistical issues, or local courier delays.
Shipping Charges:
We are pleased to offer completely free shipping on all orders across Pakistan. There are no hidden
charges for standard delivery.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation with tracking details from the
courier company. You can use this tracking number to monitor the status of your delivery directly on the
courier's website (e.g., TCS, Leopards).
Payment Option:
We accept
Credit/debit card,
Cash on delivery
Bank transfers
Incomplete or Incorrect Addresses:
It is the customer's responsibility to provide accurate and complete shipping information. SAGE is not
responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the
customer.
If a package is returned to us due to an incorrect address, you may be required to pay additional shipping
charges for reshipment.
Damaged or Lost Shipments:
While we take utmost care in packaging and selecting reliable courier partners, in the rare event that your
If a shipment arrives damaged or is lost in transit, please contact us immediately at
sage.store25@gmail.com or 03362504504 within 24 hours of receiving a damaged item, or if your
The package has not arrived within the estimated delivery window.
We will investigate the matter with the courier company and work towards a satisfactory resolution, which
may include a replacement or store credit in accordance with our Return & Exchange Policy.
Contact Us:
If you have any questions or concerns regarding your order's shipping, please do not hesitate to contact
Our customer service team:
Email: sage.store25@gmail.com
Phone/WhatsApp: 0336-2504504